Carers Manchester is a group of organisations that form the Carers Manchester Pathway, which provides support to carers in a variety of ways including telephone and face to face support, a learning and development programme, and services in your local area. Details of the support we provide can be found in Our Network & Who we are.
Carers Manchester Contact Point
Carers Manchester Contact Point
Carers Manchester Contact Point is a ‘first point of contact’ service that offers tailored support and advice to all unpaid carers aged 18+ in the Manchester City Council area.
Unpaid adult carers in Manchester are able access the Contact Point for information, advice and support for a range of issues with just a phone call, email or click of the mouse. Trained advice workers are able to answer your queries or direct you to the relevant service. No question is too big or too small.
We can help with a range of issues including:
- Benefits and financial advice
- Bereavement support
- Employment advice
- Your rights as a carer
- Older carers
- Support for parent carers
We offer a safe space to talk about and discuss your caring role, and will be able to signpost you to community services should you need them, or make a referral for ongoing support.
Our Contact Point phone line – 0161 543 8000, is open Monday – Friday, 10am – 4pm.
“Normally I don’t write emails but the Contact Point definitely deserves a BIG thank you!”, Carer
“I had no idea the Contact Point service could help with so many things and it’s a relief to me now to know about it!”, Carer
“I feel so supported”, Carer
Our work in the community
We offer a range of support provided by 16 Carers Manchester Network members and three new neighbourhood services delivering support within local communities. These services provide carers outreach and support services in North, South, and Central Manchester. Click here to find out more.