Our benefits updates are updated every few weeks to keep carers informed on benefits changes.

If you or the person you care for are worried about benefits or have any questions or issues feel free to contact us via phone or email, our contact details are:

Carers are currently even more essential than they already were, so we are keen to ensure everyone is claiming everything they should be to allow them to continue their incredibly important roles.

Tuesday 28 June 2022

More than eight million households across the UK will get a cash payment in July to ease the cost of living pressures.

The first instalment of the £650 for qualifying low income households will land in bank accounts from Thursday 14 July 2022, continuing to the end of the month. Find out more here.

Monday 30 May 2002

Click here for an overview of the support package to be provided by the government over the coming months in light of the cost of living crisis. We’ll try to keep you updated as much as we can and we recommend you follow our Facebook and Twitter pages to keep an eye on any changes as they occur. 

Tuesday 22 February 2022

From Thursday 24 February 2022, the £500 self-isolation support payment for people on low incomes who test positive for Covid-19 will no longer be available. You can still make a claim before 24 February. Find out more here.

Covid provisions for increased statutory sick pay will apply for another month.

Tuesday 15 February 2022

Millions of households will receive up to £350 to help with the cost of living following a rise in the energy price cap. The government has announced a two part Energy Bills Rebate. This will include an upfront discount on bills worth £200 for all domestic electricity customers in the UK. However, this discount is expected to be recovered through an increasing standing charge on bills in the future.

The Energy Bills Rebate will further include a non-repayable council tax rebate of £150 for all households that are liable for council tax in bands A to D in England, as well as £144 million of discretionary funding for those in need, who are not eligible for the council tax rebate. Find out more here.

Click here for details on benefits and grants to help you pay for your energy bills.

Monday 24 January 2022

In April 2022, there will be an annual increase of benefits including carers allowance. Find out more here.

The definition of terminal illness for Employment and Support Allowance (ESA) and Universal Credit will also change. At the moment, terminal illness is defined as a doctor reasonably expecting that their patient might die within 6 months. This is going to be changed to 12 months. Find out more here. The Department for Work and Pensions (DWP) plans to change the definition for other disability benefits too, but not until after April.

Tuesday 21 September 2021

In response to the pandemic, a temporary £20 increase to universal credit payments was introduced. The scheme officially ends on 6 October. If this affects you and you are worried about your finances you can visit the Citizen’s Advice website for more information.

You can also visit the Turn 2 Us website to find out what benefits and grants you are entitled to as a carer.

If you claim certain benefits including carers allowance, you are entitled to a Christmas bonus of £10 as a one off payment in December. You don’t need to claim, you will be paid automatically. Click here to find out more.

Tuesday 31 August 2021

The government’s Warm Homes discount scheme opens on 18 October. If you are on a low income you could get £140 off your electricity bill for winter 2021 to 2022 between October and March. Click here to find out more.

The additional £20 per week payment for people getting Universal Credit is due to end on 5 October 2021. Click here to find out more.

Visit the Turn2Us website to write to your MP in to stop the £20 cut using their campaigning tool.

Wednesday 30 June 2021

The eviction ban ended on 1 June. Court bailiffs can carry out evictions if your case has reached this stage. You will get 2 weeks’ notice of an eviction date but bailiffs will not evict if you let them know that you or anyone you live with has coronavirus symptoms, tested positive for coronavirus or been told to self isolate by the NHS. Click here to find out more.

The Coronavirus Job Retention Scheme (or furlough) has been extended until 30 September 2021. From 1 July 2021, the government will pay 70% of wages up to a maximum cap of £2187.50 for the hours the employee is on furlough. Click here to find out more.

Monday 26 April 2021

Visit Age UK’s website for the latest information on benefits rates from April 2021. We’ve also updated our Benefits and Financial Advice page to include links to details of various benefits for carers including carers allowance, disability living allowance, housing benefits, pension credit and more.

On Monday 3 and 31 May Jobcentre Plus offices and phone lines will be closed.

If you are due a payment on Monday 3 May will be paid on Friday 30 April, and if you are due a payment on Monday 31 May will be paid on Friday 28 May. If your expected payment date is not shown, you will get your money on your usual payment date. Click here for more information.

In line with the latest public health guidance and adhering to strict safety protocols, the Department of Work and Pensions plan to begin reintroducing face-to-face assessments for health and disability benefits.

People will be invited for their appointments by letter, which will clearly set out what to expect at their appointment.

**Some Department of Work and Pensions customer letters will now be sent in white rather than manila (brown) envelopes. This requirement is driven by a change in the way Royal Mail sorts bulk post. The white envelopes will be marked ‘important post-please open’.

Thursday 4 March 2021

Previous restrictions preventing people from adding a ‘Severe Disability Premium’ entitlement from their Universal Credit have now been lifted. Under the new regulations, people may receive an additional amount of Universal Credit (a transitional Severe Disability Premium) as part of their award if they meet the eligibility criteria. Find out more about disability premiums.

The furlough scheme, which pays 80% of employers wages, has been extended until the end of September. There will also be a fourth grant under the Self-Employment Income Support Scheme (SEISS) scheme will run from February until April, covering up to 80% of three months’ trading profits up to £7,500. 

The increase in Universal Credit, worth around £20 per week, that was implemented for the tax year during the Covid19 pandemic is set to carry on for 6 months until September in line with the extension in the Furlough scheme. Those on working tax credits will receive a one off payment of £500 in April which is equivalent to the Universal Credit increase extension. Click here to find out more.

From April 2021, the maximum rate of deductions taken from Universal Credit to repay debts will be reduced from 40% of the 35% of the Standard Allowance, so some people will keep more of their Universal Credit after having deductions applied for other debts. 

Friday 15 January 2021

Until further notice, the following updated Jobcentre guidance will apply to customers in England, and will ensure essential support is provided whilst keeping colleagues and customers safe.

  • Jobcentres will remain open, as they have throughout this pandemic, to provide essential services and support to those who they cannot help in any other way. Hours will be 10am – 2pm.
  • They will ensure that this support continues to be delivered in line with the latest government and Public Health England guidance – such as maintaining social distancing and rigorous cleaning regimes – keeping their colleagues and customers safe.
  • Work Coaches will be empowered to support customers through the best and most appropriate channels – whether online, by phone, or in person – with Jobcentres remaining open to help those who need extra support and are unable to interact with them on the phone or digitally.
  • Work Coaches will continue to deliver employment support programmes such as the Job Entry Targeted Support (JETs) scheme, by phone or through online channels.
  • Face-to-face assessments for disability benefits remain suspended.
  • If you think you might be entitled to a health and disability benefit, you should contact them as soon as possible to make a claim in the usual way.
  • For existing customers, payments will continue as normal. Anyone who has a change in their needs should contact them immediately so they can ensure they are receiving the correct level of support.

As reported by the Independent, the government has extended the ban on enforcing evictions until at least Sunday 21 February. The ban was due to expire on Monday 11 January.

While courts will be able to process cases and eviction notices can be issued, bailiffs will not be able to enact them until after 21 February, except in some limited circumstances.